Hub Login

Privacy Policy

Last Updated: 3 March 2026

Fairtree Bowls Master (“the App”) is owned and operated by FAIRTREE INVEST (PTY) LTD, a company registered in South Africa.

Registered Address:
GROND FLOOR WILLOWBRIDGE PLACE
CNR CARL CRONJE AND OLD OAK RD
CAPE TOWN – 7530
South Africa (ZA)

Support Email: support@bowlsmaster.co.za

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Fairtree Bowls Master mobile application.

1. Information We Collect

1.1 Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Profile Photo

1.2 Device & Technical Information

  • Device type and model
  • Operating system
  • App version
  • Error logs and crash reports
  • Usage data related to app performance

This data is used strictly to improve app stability and functionality.

1.3 Push Notification Data

If you enable push notifications, we collect a device push token to send tournament updates, rankings, and official communications.

2. How We Use Your Information

  • Create and manage user accounts
  • Display tournament details and rankings
  • Allow users to follow events
  • Send official communications from administrators
  • Improve app performance and fix errors
  • Respond to support requests

Users cannot message each other. All communications within the app are one-way from administrators.

3. Publicly Available Data

The App may display publicly available information sourced from Bowls South Africa. We do not claim ownership of publicly available federation data.

4. Legal Basis for Processing (GDPR)

  • Your consent (account creation and notifications)
  • Legitimate interest (app functionality and improvements)
  • Compliance with legal obligations

5. POPIA Compliance (South Africa)

  • Collect only necessary personal information
  • Use it for specific, defined purposes
  • Protect it with appropriate security safeguards
  • Allow users to access or delete their personal information

6. Third-Party Services

  • Firebase – authentication services
  • Sentry – error monitoring and performance tracking
  • Email marketing providers – official communications
  • EU-based cloud hosting providers – secure data storage

7. Data Storage & Security

  • All data is stored in the European Union (EU).
  • We implement appropriate technical and organizational security measures.
  • No digital platform can guarantee absolute security.

8. Data Retention

We retain personal information only as long as your account remains active or as necessary to comply with legal obligations.

Users may permanently delete their profile at any time via the profile page within the App. Upon deletion, personal data is removed from active systems, subject to limited backup retention.

9. Your Rights

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for notifications
  • Lodge a complaint with a regulatory authority

To exercise these rights, contact: support@bowlsmaster.co.za

10. Children’s Privacy

The App is intended for a general audience and is not specifically directed at children under 13. We do not knowingly collect personal information from children without parental consent.

11. No Advertising

Fairtree Bowls Master does not display advertisements and does not use personal data for advertising purposes.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by revising the “Last Updated” date. Continued use of the App after changes indicates acceptance of the revised policy.